Re7 Privacy Policy — Your Data Protection
This Privacy Policy explains how re7 collects, uses, stores, and protects the personal information of users in Malaysia. By using the re7 platform, you agree to the practices described in this document.
Updated: 2026
Information We Collect
When you register and use the re7 platform, we collect several categories of information to ensure a secure, seamless, and relevant experience for you. This information is collected directly from you or automatically as you use the platform.
Account Information
This includes your full name, email address, phone number, date of birth, and password provided during registration. This information is used to verify your identity and manage your account on re7.
Payment Information
When you make a deposit or withdrawal, we record transaction details including the payment method, amount in Malaysian Ringgit (RM / MYR), and transaction timestamp. We do not store full bank card numbers or sensitive payment details — all processing is handled through secure payment providers.
Device & Browser Information
We automatically record your IP address, device type, operating system, browser type, and usage data such as pages visited, session duration, and in-platform actions. This data is used to improve the performance and security of the re7 platform.
How We Use Your Information
Information collected by re7 is used responsibly and solely for purposes related to delivering the platform's services to you.
Verifying that registered users are who they say they are and meet the minimum age requirement of 18 years to use the re7 platform.
Processing deposits and withdrawals in MYR, verifying transactions, and resolving any payment disputes that may arise.
Analysing usage patterns to improve the performance, interface, and content of the re7 platform in line with the needs of Malaysian users.
Sending important notifications related to your account, security, terms updates, and promotional information relevant to your activity.
Detecting and preventing suspicious activity, account misuse, and any fraudulent attempts to keep all platform users protected.
Providing accurate and relevant assistance when you contact the re7 support team regarding your account, transactions, or technical queries.
Cookies & Tracking Technologies
Re7 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies. Session cookies are temporary and expire when you close your browser — they keep you logged in during an active session. Persistent cookies are stored longer to remember your language preference and platform settings. Performance cookies help us analyse how users interact with the platform so we can continue improving it.
You can manage cookie settings through your browser. However, disabling certain cookies may affect specific re7 platform features, such as staying logged in between sessions.
Data Storage & Security
All re7 user personal data is stored on servers protected by industry-standard SSL encryption. Access to personal data is restricted to staff who require it to carry out service-related duties.
Re7 retains user data for as long as your account remains active or as long as necessary to provide our services. After account closure, data will be kept for the period required under legal obligations and then securely deleted.
While we take reasonable security measures, no system can guarantee absolute security. You are encouraged to use a strong password and to notify re7 immediately if you suspect any unauthorised access to your account at [email protected].
Sharing Information with Third Parties
Re7 does not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent. However, there are specific situations where sharing information is necessary to deliver our services.
Payment Providers: Required transaction information is shared with payment processors such as FPX and Touch 'n Go eWallet to enable MYR transactions to be processed securely.
Game Providers: Minimal technical data may be shared with game software providers to ensure a smooth and fair gaming experience in accordance with established RNG standards.
Legal Requirements: re7 will disclose user information when required by Malaysian law, court order, or direction from a relevant authority for legitimate legal compliance.
In all data-sharing situations, re7 ensures that third parties are bound by strict confidentiality agreements and may only use the data for the specified purposes.
Your Rights as a re7 User
As a re7 platform user in Malaysia, you have the following rights regarding your personal data. You may submit any requests via email to [email protected].
You have the right to request a copy of the personal information we hold about you. re7 will respond within a reasonable timeframe. Requests can be submitted in writing via our customer support email.
If the personal information we hold is inaccurate or out of date, you have the right to request a correction. You may also update certain personal details directly through your account settings on the re7 platform.
You may request the deletion of your personal data under certain circumstances, such as when the data is no longer needed for its original purpose. Deletion may be subject to legal obligations that prevent immediate removal.
Privacy Policy Updates
Re7 reserves the right to update this Privacy Policy at any time. Any significant changes will be communicated to users via their registered email or in-platform notification. The effective date of the latest version appears at the top of this document.
Continued use of the re7 platform after any policy changes constitutes acceptance of the updated policy. You are advised to review this page periodically. If you have any questions, contact us at [email protected] or visit FAQ us.
Your Privacy, Our Priority
Re7 is committed to protecting the personal data of every user in Malaysia. If you have any questions about this Privacy Policy or wish to submit a data-related request, our support team is ready to help.