Re7 Responsible Gaming — Play Smart, Live Balanced
Re7 believes online entertainment should be fun and in control. This page provides guidance, practical tips, and self-control tools to help you maintain a healthy balance while you play.
Play Smart
Re7's Commitment to Responsible Gaming
At re7, entertainment begins and ends with responsibility. Our platform is built to deliver a great experience, but we recognise that online gaming needs to be approached with maturity and self-awareness. We are committed to providing a safe, fair environment that supports the wellbeing of our users in Malaysia.
Responsible gaming means playing for fun — not as a way to solve financial problems or cope with emotional stress. re7 encourages all users to set realistic limits, understand the risks involved, and always put your own wellbeing and your family's above everything else.
We provide a range of tools and resources to help users stay in control. If at any point you feel that gambling is starting to have a negative impact on your life, we encourage you to use the available self-control tools or seek professional help.
Recognise the Signs of At-Risk Behaviour
It's important to recognise the early signs that gambling may be becoming a problem. Catching it early lets you take action before things get worse. Watch for these signs in yourself or someone you care about:
- Borrowing money to play or cover losses
- Using savings or everyday essential funds for gambling
- Hiding gaming expenses from family members
- Constantly thinking about how to get more money to play
- Spending more time gambling than you planned
- Playing to escape stress, anxiety, or sadness
- Chasing losses by placing bigger bets
- Neglecting work, family, or social responsibilities due to gaming
If you identify one or more of the signs above in yourself, take proactive steps to reassess your gaming habits. It's always easier to address a problem early than to wait until the situation gets worse.
Setting Smart Time & Budget Limits
The most important step in responsible gaming is setting clear limits before you start. re7 encourages you to think about two key limits every time you log in to the platform.
Budget Limit
Decide how much you can comfortably spend in MYR (RM) without affecting your daily needs, bills, or savings. Think of it as entertainment spending — no different from going to the cinema or dining out. Once that limit is reached, stop playing, no exceptions.
Time Limit
Set a specific time limit for your gaming sessions. Use a clock or your smartphone timer to remind yourself when time is up. Avoid playing for hours on end without a break — regular intervals help you make clearer, more rational decisions.
Self-Control Tools at re7
Re7 offers several self-control tools you can use to manage your gaming experience more effectively. These features are designed to support your decisions — not to stop you from enjoying yourself.
You can set daily, weekly, or monthly deposit limits to control how much money can be deposited into your re7 account within a given period.
If you feel you need to step away for a while, you can request a temporary break. During this period, you will not be able to access your account to play.
For users who need a longer-term solution, self-exclusion allows you to restrict access to the re7 platform for an extended period. Contact our customer support at [email protected] for more information.
Minor Protection
Re7 strictly prohibits the use of our platform by anyone under the age of 18. Protecting children and young people from exposure to gambling activities is an absolute priority for us.
For parents and guardians who share devices with children: we encourage you to take the following steps to prevent unintended access:
- Do not save your re7 login details on any device shared with children
- Log out of your account every time you're done using the platform
- Use a strong, unique password that isn't easy to guess
- Use parental control features on your devices to block access to entertainment websites
- Have open conversations with your children about the risks of online gambling
Re7 will terminate any account confirmed to have been registered or used by an underage individual, without exception. If you suspect underage use, please contact us immediately at [email protected].
Life Balance & Professional Help
Online gaming should be a small part of a balanced, fulfilling life — not the main focus. re7 encourages users to maintain a healthy balance between online entertainment and other areas of life, including family, career, hobbies, and physical wellbeing.
Make time for activities that enrich your life away from the screen: spend time with family, get involved in your community, stay active, or pursue your personal interests and hobbies. A well-rounded life is your best defence against unhealthy gaming habits.
If you or someone you know is struggling with a gambling-related problem, know that professional help is available — and reaching out for support is a sign of strength, not weakness. You don't have to face it alone.
The re7 support team is ready to help you activate self-control tools, answer questions about responsible gaming, or assist you in taking a break from the platform.
Email: [email protected]
- Only play with money you can afford to lose
- Set a time limit and stick to it
- Don't chase money you've already lost
- Don't play when you're in an emotionally unstable state
- Take regular breaks during your gaming sessions
- Make sure gaming doesn't interfere with your daily responsibilities
- Treat money spent as purely an entertainment cost
- Seek help if you feel you're losing control